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Rural Carrier Benefit Plan
Providing superior service to rural letter carriers nationwide
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Contact Us

The Rural Carrier Benefit Plan and Aetna are here to help you with your health care needs. If you have questions, suggestions, or even complaints, please contact us by phone or by mail:

Member Support

Customer Service


Monday - Thursday
8am - 5:30pm EST
8:30am - 5:30pm EST

Claims & Correspondence

Rural Carrier Benefit Plan
PO Box 7404
London, KY 40742


800-638-8432 Option 1

Suggestions or Complaints

Rural Carrier Benefit Plan
P.O. Box 7404
London, KY 40742

Web Site Support

800-207-1262 (TDD)
8:00 a.m. - 6:00 p.m. est