RCBP offers you a CVS/caremark mail service benefit for covered prescription drugs that you take on an on-going basis, also called maintenance medications. You also have the option to order your prescriptions via mail, internet or phone.
You can get up to a 90-day refill at a CVS retail pharmacy for the same cost as using CVS/caremark mail order pharmacy for long-term medications used to treat certain conditions such as:
Your’re limited to the initial prescription and two refills at a CVS/caremark pharmacy. You can’t get a 90-day refill at a network retail pharmacy other than a CVS/pharmacy. If a CVS/pharmacy is not available in your area, you’ll need to use CVS/Caremark mail-order pharmacy.
If you have a new prescription that you will be using on an ongoing basis, ask your doctor to write two prescriptions for you.
Once you establish that you will be using this medication on an ongoing basis, send the second prescription to the mail-order pharmacy using the Mail Order Form.
Please follow the instructions on the form carefully to avoid any processing delays. Your order will be filled as indicated on your prescription, so just double check that it is correct. Finally, allow three weeks for processing and receiving your medication.
Simply follow these instructions to get your mail order pharmacy started. The first time you visit the CVS/caremark website, you’ll need to register if you’re the enrollee, a covered spouse, or a covered dependent child over the age of 18.
You can order refills by phone, internet or mail. Order about three weeks before your current prescription runs out to allow for processing and delivery. Suggested refill dates are included on the prescription label you receive through mail order.
All drugs may not be available through the mail order program. For questions about the mail-order prescription drug program or to inquire about specific drugs or medications, please call 1-800-292-4182.