Caring for a child with a behavioral health condition can be challenging; a struggle to get your questions answered; and hard to find the right help for your child.

No matter what you and your family are facing, schizophrenia, autism, ADHD, oppositional defiant disorder, you’re not alone, we are here to help.

Through your plan you can talk to an Aetna Behavioral Health care manager who can provide you with access to quality care and services while coordinating needed benefits to help you address any behavioral or mental wellbeing challenges.

To talk to an Aetna Behavioral Health care manager call 800-638-8432.

To find a network behavioral health provider near you call 800-638-8432 or use our online Find a Provider tool.

Help and tools you need to take care of your child’s behavioral health condition: 

  • Information on conditions and resources visit your plan website.
  • For details on benefits, providers and services available through your plan go to the Aetna secure member log-in.
  • Learn about web and mobile app-based video counseling visits with an MD or psychologist through Dial Care. Download the mobile app or register Once registered, you can request consults with physicians or mental health professionals both through the app or through For assistance signing up, call DialCare at 833-795-7783.

Information and education for parents and kids.

Difficult Conversations – Talking to kids about anxiety and depression. How to spot when your child needs help


It’s perfectly normal for kids to feel sad, down, or irritable for short periods. When these feelings linger for weeks, or months, it might be depression.

Talk to their doctor if they experience any of these symptoms for more than a few weeks.

  • Feeling sad, discouraged, or irritable
  • Constant negative thinking, looking for the worst in every situation
  • Focusing on problems and fault, being overly critical about others and themselves
  • Lack of energy, not sleeping well or sleeping too much, change in appetite
  • Loss of interest in activities, withdrawal from family and friends


Children will have different fears at different ages. But sometimes those fears cross the line into anxiety disorders. How do you know when your child’s fearfulness is age appropriate and when it’s time to get them some help?

Here are a few common symptoms of clinical anxiety:

  • Avoidance of specific activities, situations or people
  • A tendency to worry about what can go wrong in any scenario
  • Worries or fears that interfere with normal daily activities
  • Trouble sleeping or insisting on sleeping with parents
  • Physical symptoms like headaches or stomach pain that don’t stem from other medical conditions

Learn More

View the Official Plan Brochure for details about RCBP health benefits plans

Download Official Plan Brochures