Update your member contact information
Change your address and phone number
If you’ve moved, or are planning to, be sure to let us know.
We don’t want you to miss any important information about your plan and benefits.
How to make address and/or telephone updates
For Active Members
Call the HR Shared Service Center in Greensboro, NC:
1-877-477-3273 and choose option 5 and request the address change.
Additionally, the address and or phone number change needs to be sent in writing to:
NRLCA
1630 Duke Street
4th Floor (Membership)
Alexandria, VA 22314-3466
Or Fax: 1-703-518-0637
For Retired Members
Send the request in writing to the NRLCA:
NRLCA
1630 Duke Street
4th Floor (Membership)
Alexandria, VA 22314-3466
Or Fax: 1-703-518-0637
Additionally, members should contact OPM by one of the following methods listed below:
By phone at: 1-888-767-6738
Or Mail a written request to:
US Office of Personal Management
Retirement Operations Center
P.O. Box 45
Boyers, PA 16017-0045
Or Email: retire@opm.gov
For Survivor Annuitants
Send the request in writing to the NRLCA:
NRLCA
1630 Duke Street
4th Floor (Membership)
Alexandria, VA 22314-3466
Or Fax: 1-703-518-0637
Additionally, members should contact OPM by one of the following methods listed below:
By phone at: 1-888-767-6738
Or Mail a written request to:
US Office of Personal Management
Retirement Operations Center
P.O. Box 45
Boyers, PA 16017-0045
Or Email: retire@opm.gov
You may also want to notify your health care providers, your employing office or retirement system, and the plan’s sponsor, the National Rural Letter Carriers’ Association (NRLCA).
Visit our contact center to see other ways to connect with us.
We’re here for you.
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