Over-the-counter supplies
Your Aetna Medicare Advantage plan includes an over-the-counter (OTC) supplies benefit. It offers a convenient way to get OTC health and wellness products delivered straight to your home.
Your OTC supplies benefit can be used on items like pain relief, cold and allergy remedies, first aid supplies, dental and eye care, vitamins and minerals and personal care items including sunscreen, lotions, cotton swabs and more.
Aetna Medicare Advantage members receive a $30 allowance to spend each calendar quarter.
Every member will get mailed a OTC catalog for the upcoming year.
You can get started by viewing the Over-the-Counter Health Solutions (OTCHS) Product catalog. This booklet is a helpful reference guide and you can use it to help you place an over-the-counter (OTC) order.
You can also request a printed OTCHS catalog by calling Member Services at 1-866-241-0262 (TTY: 711), Monday–Friday, 8 AM–8 PM ET.
Orders can be placed in-store where available, online at CVS.com/OTCHS/MyOrder and by phone at 1-833-331-1573 (TTY: 711), Monday to Friday, 9 AM to 8 PM local time.
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