Know where to go

Save time. Save money.

If you ever experience an emergency, dial 911 immediately. But if you need medical care and it’s not life- threatening, it pays to know your options. Choosing the right care setting can save you time and money!

Know where to go: You pay* If you are experiencing:
Telehealth through Teladoc Health®

Visit Teladoc.com/Aetna or call 1-855-835-2362

 Nothing Minor illnesses such as colds, flu, sinus problems, fevers, rashes, and migraines
MinuteClinic® inside CVS Pharmacy® and Target stores Nothing Minor illnesses and injuries, such as ear infections, congestion, minor cuts, urinary tract infections and bronchitis
Convenient Care Clinic $10 copayment Minor illnesses and injuries, such as ear infections, congestion, minor cuts, urinary tract infections and bronchitis
24/7 Nurse Line

1-800-556-1555

 Nothing A health concern or need advice on what to do or where to go
Primary Care Provider $20 copayment Ongoing medical issues and chronic conditions
Urgent Care Center $35 copay Minor illnesses and injuries such as congestion, minor cuts, urinary tracti nfections, bronchitis, migraines, sprains and cuts that may require stitches
Emergency Room**  $200 copayment Severe chest pain, deep wounds, broken bones,head or eye injuries

*Represents in-network benefits. For out-of-network benefits, see Official Plan Brochure located on RCBPhealth.com.
**In an emergency, call 911 or go to the nearest emergency room.

Claims and Correspondence:
P.O. Box 14079
Lexington, KY 40512-4079

For more information or questions, please contact us: Telephone: 1-800-638-8432

*While only your doctor can diagnose, prescribe or give medical advice, the Nurse Line can provide information on a variety of health topics.
For your best health, we encourage you to have a relationship with a primary care physician or other doctor. Tell them about your visit to MinuteClinic, or MinuteClinic can send a summary of your visit directly to them.
This is a brief description of the Rural Carrier Benefit Plan. Before making a decision, please read the official Plan Brochure (RI 72-005). All benefits are subject to the definitions, limitations and exclusions set forth in the official Plan Brochure.