Dealing with Anxiety or Depression? Let Us Help
Depression treatment may be a multi-pronged approach where counselling, support (such as family and friends) and medication all play a part. First step is understanding that it is okay to have sad , even negative feelings; and ask for help.
Working with your primary doctor and/or a mental health provider is key to finding the right treatment. Connect with your provider in person or virtually today.
RCBP can help you find a provider and connect you to programs and benefits to address your specific needs. Connect with a provider that can help you improve your mood, sleep sounder at night and better manage your overall health.
If you or someone you know is in immediate distress or thinking about hurting themselves, call the National Suicide Prevention Lifeline by simply dialing 988. You can also text the word “Hello” to 741741, the Crisis Text Line. 988 is now active across the United States. This new, shorter phone number makes it easier for people to remember and access mental health crisis services. Talk to someone now if you or a loved one needs help or are experiencing a crisis.
If you or someone you know is in immediate distress or thinking about hurting themselves, call the National Suicide Prevention Lifeline by simply dialing 988. This new, shorter phone number makes it easier for people to remember and access mental health crisis services. You can also text the word “Hello” to 741741, the Crisis Text Line. It’s important to talk to someone now if you or a loved one needs help or are experiencing a crisis.
Need help right now? The support page can link you to what you need. Log in to your Aetna member website for self-help articles, videos, and national resources. Learn about depression, suicide prevention and other mental health conditions. Access the video library and Healthwise library.
After an ER visit or inpatient stay
A visit to your doctor or a behavior health specialist can help get you back on track after an ER visit or inpatient stay:
- Review any medications
- Review any ER/Inpatient Care records
- Assess your overall mental health plan
- Discuss treatment options
Tips to ensure that you get the right care at the right time:
- Ask the hospital discharge planner to help set up an appointment with a BH counselor following your stay.
- If in-person is not for you, telehealth telephonic or video consultations are available through our telehealth vendors, DialCare® and Teladoc Health℠ anytime, day or night. Get yourself back on track – call within 30 days following your inpatient stay. It’s easy, visit DialCare at rcbp.telemedsimplified.com or Teladoc Health at Teladoc.com/Aetna. Once registered, you can request a consult with a mental health professional. Need assistance signing up? Call DialCare at 1-833-795-7783 or Teladoc Health at 1-855-835-2362.
- Call RCBP member services at 1-800-638-8432 to help locate an in-network provider; or provide details on a BH televideo provider.
Medication Management for Better Health
Some medical and behavioral health conditions such as high cholesterol, asthma, anxiety or depression may require medications to be taken over the long term.
What can you do to stay healthy?
- Be sure to take your medications for as long as prescribed. Don’t stop taking them without talking to your doctor. Consider Telehealth visits with your provider to discuss medication management and a review copy of your plan’s drug formulary for prescription benefits.
- Take advantage of mail order to get your medications filled on time with fewer refills and less trips to the pharmacy.
RCBP also has programs and resources available to help you manage your conditions and medications.
Pharmacy Advisor Program
If you have one or more of the following chronic conditions, you can chat one-on-one with a CVS® pharmacist. They can help answer any questions or concerns about the medication(s) you’re taking. To reach them just call 1-866-624-1481 (TTY:711):
- High cholesterol
- Breast cancer
- Congestive Heart Failure (CHF)
- Coronary Artery Disease (CAD)
For CVS Caremark® health resources, visit Caremark.com.
Resources for Members Dealing with Chronic Pain or Opioid Use
The US Department of Health and Human Services website provides information on opioids, safe disposal, pain management options, safe prescribing practices, prevention programs and tools.
For safe disposal of prescription medications including controlled substances visit DEA National Rx Takeback Day.
Telephonic Health Coaching Opioid Support Program
One on one health coaching that provides guidance, support and resources individually tailored to your needs and goals.
To enroll call TrestleTree at 1-855-553-5109.